Zong, Pakistani telecom company with the largest 4G subscriber base has recently revamped its My Zong App which puts all the needs of the telecom user under one umbrella. We live in a world where almost all smartphone users prefer using different mobile apps to resolve their issues instead of calling customer care representative and Zong’s new app helps accomplish that goal.
The new version of My Zong App allows telecom users to order 4G enabled smartphones and even the company’s Mobile Broadband (MBB) devices which can then be delivered at their doorstep without any delivery charges. It also comes with a new online order feature where users can shop online by simply tapping on a few links through the mobile app.
Furthermore, My Zong App also provides the ease of activating international roamings service and specialized bundles to the travelers which can keep them connected to the digital world while they are on the go. Anyone who wants to keep their telecom usage in check can view the call, SMS and data usage by setting a widget on the Android phone’s home screen.
To activate any bundle, the user can look through different options and choose the ones which match with their designated budget. The app also offers some exclusive offers to Zong users which cannot be found anywhere but the My Zong App, you can think of it as a special reward for the subscribers who rely on telecom firm’s mobile application.
The app also allows sharing grievances with the company via “Zong Survey” feature where the users can provide real-time feedback to fix any issue with the service. It is available for both Android and iOS platforms and can be downloaded from their respective app stores.