The Chief Executive of Samsung Electronics has said that the company must learn from the present crisis. He did not refer directly to the Note 7 incidents, but said that the staff at Samsung Electronics should look back and think whether they were satisfied with their work, Reuters reported.
According to the Chief Executive, the company has dealt with many such crises in the past. He advised the employees to re-investigate the incidents and improve their style of working.
Samsung has recently said that it will repair its reputation very quickly. People are criticising the tech giant for its poor quality control systems. The ill-fated Note 7 damaged the third-quarter earnings of this company. So far, no one at the company has been publicly held responsible.
Samsung is still examining the real reason behind the Note 7 explosions. Some tech experts are saying that the battery in the Galaxy Note 7 was not according to the device’s requirements. Reports are coming that the company has now started working on the Note 8 and the new smartphone will be launched in the year 2017.
The rumours are there that the Samsung Galaxy Note 8 will be launched at the CES event or the Mobile World Congress (MWC).
The South Korean smartphone manufacturer says that it stopped the production of Note 7 to co-operate with the consumer safety regulators of the United States, South Korea, and China. The company says that it cares about its customers and is committed to the customer safety. Let’s see if the upcoming device from the tech giant helps it recover its losses.